The hotel itself was absolutely stunning, and the staff were incredibly lovely. The manager at the time went above and beyond for our family everyone greeted us with kindness.
Kim
September 2024
This was directly across from bayside station (Disney monorail) so it was an easy walk to transfer to the theme parks and the Mahaima train station. It was also very comfortable and the staff was super friendly and helpful.
Agueda
November 2024
The room 'Ocean dream' was amazing. Huge, balcony, view of sunset and Mt Fuji, comfortable squishy beds, easy to operate toilet. The standard room was also good with a view of the Disney attractions from a distance including the nighttime fireworks. The breakfast buffet (included) was very good, lots of options for all tastes, even a fairy floss machine!
Kirsten
December 2024
Great location if visiting both Disneyland and Disney sea. Staff told us they were upgrading us and put us in a room that was definitely a downgrade from what we booked. Went straight back to reception and they switched it back and the room we booked was amazing. Breakfast is good and the facilities are pretty good
Alex
April 2024
The hotel is convinently located close to the Disney resort line and also has a free shuttle service to/from Maihama station. Many options to have breakfast though we opted to not have it so i cannot give a review of it. The rooms are spacious for a family consisting of 2x adults 1x 5 yo and 1x 7 yo, complimentary water and coffee/tea in the room and if you need ice theres an ice machine on every floor. The room decor feels abit outdated but doesnt affect the comfort nor the beds. We all slept well. The hotel has many facilities suited for children and adults. Though we never had time to use any of the facilities i will not review it.
Louis
January 2025
We absolutely loved our time at the Sheraton. The room was very clean and modern with included toiletries and basic tea/coffee facilities (no milk). The beds were comfy and clean, we also had a cot for our 1 yr old which she had no issues with. The hotel extras included a pool, a gym, kids play room, arcade, flight simulator and laundry and they were all really awesome, we only wish we could have spent more time enjoying them. The staff were very friendly and attentive. We also made use of the shuttle service to the airport which stopped right at the door. We had buffet breakfast included which had lots of options for all kinds of eaters including children. We will definitely be coming back and recommending to our friends and family. The view from our room was across the bay and was STUNNING.
Lucy
December 2024
Spacious hotel with everything we needed. 4 beds available in our room. Restaurants, bar, old school spacies tables, mini golf (a bit tired), pool, gym, arcade, washing facilities (coin operated and easy to use). Friendly helpful staff. Close to Disney rail station with bus for 30seconds of you were done walking.
Gemma
October 2024
We had booked 2 standard rooms and got upgraded to park view rooms which was a lovely surprise. It was so close the monorail station that we could hear the chimes of the monorail doors closing! We had a view of the bay, the Toy Story hotel and could see Bayside Station. We used the indoor pool on arrival day and the bar each evening but otherwise we were at the Disney parks. Comfortable beds and lots of storage. The 2 little convenience stores had enough basics for evening snacks or morning pastries.
Sharon
August 2024
large room spacious, 2 large comfy beds, 2 smaller single beds. no otheer hotels offered this many beds in one room.best sleep we had in Japan.so close to Disney station. shuttle bus too if raining. fantastic disney shops.great breakfast spread. friendly staff in all the eating places.
Didi
July 2024
Good location across the road from the resort monorail station and of course close to Disneyland. Good offering for breakfast, and bag drop facility at the Maihama JR station was really handy. Probably the cheapest option at the Disneyland Resort as well.
Blair
October 2024
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